Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is Seeking an Account Coordinator to join our growing team in Las Vegas, NV.
The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to analyze client requirements to provide tailored solutions. Experience in employee benefits is strongly preferred, as you will work closely with clients to manage and enhance their employee benefits programs.
How You Will Contribute
- Act as the primary point of contact for assigned clients, addressing inquiries and resolving issues promptly.
- Collaborate with sales, customer service, and employee benefits teams to ensure seamless communication and service delivery.
- Assist in managing employee benefits programs, including health, dental, vision, life, and disability insurance plans.
- Analyze client needs, including their employee benefits requirements, and provide appropriate recommendations to enhance their experience.
- Maintain accurate records of client interactions, benefits plans, transactions, and feedback in our database.
- Prepare reports on account status, benefits enrollment, and performance metrics for internal and client review.
- Assist in onboarding new clients by providing training and resources related to employee benefits and other insurance products.
- Support sales initiatives by identifying opportunities for upselling or cross-selling services, particularly in the employee benefits space.
- Communicate effectively with clients in both English and Spanish (or other languages as needed) to ensure clarity and understanding.
Licenses and Certifications:
- Life & Health license or able to obtain within a year of employment
Skills & Experience to Be Successful
- 2+ years of experience with an insurance brokerage, including exposure to employee benefits programs.
- High School Diploma or equivalent.
- Proficient with MS Office Suite, especially Outlook and Excel.
- Positive attitude and commitment to working in a team environment.
- Desire to grow within the organization.
- Experience with employee benefits programs, including enrollment, compliance, or claims resolution, is strongly preferred.
Pay Range
$23.00 - $28.00 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
